science program will be enriched by a new faculty member, Bill Miller,
who begins teaching at the College when classes resume after winter break.
Miller, a longtime information technology professional, is one of 200 certified
Information Technology Infrastructure Library (ITIL) Masters in the United
"Achieving master status
is without a doubt the most challenging thing I've ever done," he said
"A lot of very hard work went into this, and I am very gratified."
As an ITIL Master, Miller
is licensed[cvn1] to teach IT service management. He served as a
business process consultant at Caterpillar Inc. for 30 years before joining
Trinity's faculty. He earned a bachelor's degree in communication science
and a master's degree in computer science from Governors State University
in University Park, Illinois.
"Bill will be a tremendous
addition to our faculty," said Provost Liz Rudenga. "The level of training
and industry expertise that he will pass along to our students
will give them a head start in their careers."